š„ Shipping & Delivery
Every Fire Line Jewelers piece is handcrafted to order by a single craftsman. Because of this, shipping timelines are different from mass-produced jewelry ā and intentionally so.
š ļø Production Time
All rings and jewelry are made to order.
- Standard production time: 2ā4 weeks
- Complex custom builds or specialty materials may require additional time
- If a project requires extended lead time, you will be contacted directly
Quality takes time. We do not rush craftsmanship.
š¦ Shipping Methods
Once your piece is complete, it ships via:
- USPS Priority Mail or UPS or FEDEX Ground
- Fully insured
- Tracking number provided upon shipment
International shipping options may be available upon request.
US Domestic Shipping (United States)
Flat-rate shipping calculated at checkout
Free shipping may apply to qualifying orders
Signature confirmation may be required on high-value items
š International Shipping
International orders are shipped insured where available
Customer is responsible for any customs fees, duties, or import taxes
Delivery times vary by destination
š Order Changes & Cancellations
Because each piece is custom-made:
Please contact us immediately with any concerns
Orders cannot be canceled once production has begun
Changes may be possible within 24 hours of purchase
š¬ Lost or Delayed Packages
Once an order is marked as shipped and tracking is provided:
Fire Line Jewelers is not responsible for carrier delays
We will assist with claims for insured shipments if needed
š§ Questions?
If you have questions about shipping, timelines, or special requests:
Email: support@firelinejewelers.com
Phone: 843-505-7239
Hours: MondayāFriday, 8 AM ā 6 PM EST